To withdraw funds from your Kpay Smart Savings account via the website, follow these steps:
1. Log In: Visit the Kpay Smart Savings website and log in to your account using your credentials (username and password).
2. Navigate to Withdrawal Section: Once logged in, find and click on the section or tab labeled "Withdraw" at the right hand side". This is typically located in the main menu or dashboard of your account.
3. Enter Withdrawal Details:
Select or add a withdraw account if you have not linked any account details to your Kpay.
- Specify the amount you wish to withdraw. Ensure it does not exceed your available balance.
- Select the destination where you want the funds to be transferred (e.g., bank account linked to your Kpay account).
4. Confirm Withdrawal: Review the withdrawal details carefully to ensure accuracy, including the amount and destination account.
5. Submit Request: After confirming, submit your withdrawal request.
6. Confirmation: Once your withdrawal request is successfully processed, you should receive a notification in your Kpay smart Savings account. The time it takes for the funds to reflect in your designated bank account may vary depending on the processing time attached to the withdrawal method you selected .
7. Check Status: Optionally, you may check the status of your withdrawal request through your account dashboard or by contacting customer support if needed.
Remember to keep track of any fees associated with withdrawals and ensure you comply with any minimum withdrawal limits set by Kpay Smart Savings.