FAQ Page

FAQ Page

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Referral is not compulsory and does not stop you from earning from your thrift account.

Yes

Once you complete your plan, you are to pay ₦2000 for each thrift account you wish to withdraw from. This clearance fee with turn on the withdraw button on your account and you will have access to withdraw to any bank of your choice

Go to our ranking session to read what it takes to upgrade to the next rank

By referring just 1 person for people running 1 account to 4 you will be allowed to withdraw the full ₦50,000 profit without deducting the ₦15,000 No referral default fee. But for those running 5 accounts and above referral is not compulsory

YES ! We are duely Registered with cooperate Affairs Commission of Nigeria (CAC) as a trading company and also as a Thrift Business and has other licenses to operate legally.

To deposit on Kpay Smart Savings website, follow these steps: 1.Login: Visit the Kpay Smart Savings website and log in to your account using your credentials. 2. Navigate to Deposit: Look for "Deposit Button" on the Left hand side in your dashboard. 3. Choose Deposit Method: Select the preferred deposit method from the options provided. This could include bank transfer, Crypto, credit/debit card, or other electronic payment methods supported by Kpay. 4. Enter Deposit Details: Enter the amount you wish to deposit and any other required information. For manual Deposit you will see the company's account details under after you've entered the amount. Transfer the exact amount displayed as total deposit amount to the company's account details and take screenshot. Then upload the screenshot or receipt in the upload Prove Of payment session. Next is to type your phone number in the phone number session. And click on proceed to payment. For manual Deposit you will see your payment is pending so you wait for admin to approve it and it will be added to your Kpay smart savings main account. Follow the prompts carefully to ensure accuracy. 5. Done: Your deposit is now complete, and you can start managing your funds within the Kpay Smart Savings platform as desired. If you encounter any issues during the deposit process, it's recommended to contact Kpay's customer support for assistance.

To withdraw funds from your Kpay Smart Savings account via the website, follow these steps: 1. Log In: Visit the Kpay Smart Savings website and log in to your account using your credentials (username and password). 2. Navigate to Withdrawal Section: Once logged in, find and click on the section or tab labeled "Withdraw" at the right hand side". This is typically located in the main menu or dashboard of your account. 3. Enter Withdrawal Details: Select or add a withdraw account if you have not linked any account details to your Kpay. - Specify the amount you wish to withdraw. Ensure it does not exceed your available balance. - Select the destination where you want the funds to be transferred (e.g., bank account linked to your Kpay account). 4. Confirm Withdrawal: Review the withdrawal details carefully to ensure accuracy, including the amount and destination account. 5. Submit Request: After confirming, submit your withdrawal request. 6. Confirmation: Once your withdrawal request is successfully processed, you should receive a notification in your Kpay smart Savings account. The time it takes for the funds to reflect in your designated bank account may vary depending on the processing time attached to the withdrawal method you selected . 7. Check Status: Optionally, you may check the status of your withdrawal request through your account dashboard or by contacting customer support if needed. Remember to keep track of any fees associated with withdrawals and ensure you comply with any minimum withdrawal limits set by Kpay Smart Savings.

You can actually deposit upfront into your Kpay smart savings account but the contribution is done every Saturday. So you are to come back every Saturday to renew your account. "EXCLUDING those in one time payment plans." Alternatively, you can request in the Kpay Smart Savings WhatsApp group for admin to enable the system to activate it on your behalf for that particular Saturday.

No Kpay Smart Savings is not a Ponzi scheme.

Kpay Smart Savings free foodstuffs or provisions empowerment is after 50 weeks of running 5 accounts or above successfully.

Yes. Wallet exchange is allowed

Yes you can do that using the transfer button in your Kpay smart savings account dashboard

Yes Kpay Smart Savings Office is located at No 19 Olu Akinkuotu Street, Atuse Inside, Abule Era Town, Ojo, Lagos

We're a more than 500+ members family, you can join us with high confident as we are into the business of providing for families