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Terms & Conditions
Effective Date: 5th September 2025
Welcome to KP Support Services. By registering, subscribing, or using our platform, you agree to the following Terms & Conditions. Please read them carefully.
Membership is open to individuals and businesses 18 years and above.
You agree to provide accurate and up-to-date information during registration.
Members are allowed to open and manage multiple accounts, provided that each account is properly registered.
Each member is provided with a dashboard containing a wallet.
The wallet is designed only for membership-related transactions, including subscription fees and service payments within KP Support Services.
KP Support Services is not a bank, cooperative, or financial institution and does not provide savings, loans, or investments.
Members may fund their wallets manually through approved payment methods.
Manually uploaded transactions for wallet funding may take 24 to 48 hours to reflect in the wallet.
Members are advised to fund their wallets in advance to avoid delays or interruption of membership services.
Each membership plan requires a one time non refundable Registration Fee of ₦3,500.
In addition, each membership plan attracts a Weekly Membership Fee of ₦1,300, which will be automatically deducted from the member’s wallet every week for 50 weeks.
Subscription to any plan on our platform must be on Saturdays.
By subscribing to a membership plan, members agree to these weekly deductions.
The ₦1,300 weekly membership fee is separate from and does not replace the Plan registration Fee of ₦3,500.
Members are free to subscribe to multiple plans at the same time.
Every plan subscribed to comes with its corresponding Support Bonus.
Members must ensure their wallets are funded before 11:59 PM on Friday each week to avoid missed deductions.
Failure to maintain sufficient balance before this time will result in service interruption and a penalty fee of ₦1,300 (100% of the weekly membership fee).
All deductions are handled by our DPS (Dedicated Processing System)
Members are required to pay a clearance Fee of ₦2,000 for each completed membership plan before the Support Bonus withdrawal can be processed. Clearance Takes 7 days. More details below :
What is FDR in KP Support Services (Full Data Rechecker)
At this stage our FDR Tool which simply means Full Data Rechecker handles members clearance after the 50-week cycle. Once a member subscribes by clicking Pay for Clearance, the FDR automatically begins a 7-day review to confirm that the member successfully completed all 50 weeks of their weekly membership renewals and met the eligibility requirements before clearance can be approved.
Processing of the Support Bonus Withdrawal takes up to 4 working days from the time the support bonus withdrawal request was initiated.
CLARIFICATION : Once the 50 weeks is completed, the member subscribe to FDR and waits for 7 days for clearance to be carried out by our FDR tool on his or her KP Support Services account. During this period the clearance fee will be deducted. After the 7 days of clearance the support bonus will be credited to the members KP wallet and the member can now request for withdrawal by clicking on the Withdraw Support Bonus button. Then the withdrawal request will be processed within 4 days and the member bank account details will be credited with the exact amount of support bonus earned.
KP Support Services provides free foodstuffs as an additional reward to members who subscribe to five (5) or more membership plans on the same day.
All qualifying plans must:
Be subscribed to on the same date, and
Have the same date of completion.
Free foodstuffs are calculated in portions, based on the number of plans subscribed to:
5 Plans = 1 Portion
10 Plans = 2 Portions
15 Plans = 3 Portions
And so on (in multiples of 5).
Free foodstuffs are issued in addition to the Support Bonus earned from each plan.
Members are required to collect their foodstuffs from the KP Support Services office or request delivery through a logistics/waybill service.
Members are responsible for paying the logistics/waybill fee. The fee is set by the logistics company based on distance and location and will be communicated to the member. KP Support Services does not determine or control logistics pricing.
Payments made on Saturdays may only reflect the following day (Sunday).
To ensure uninterrupted membership access, members are advised to make payments on or before Friday each week.
Requests for termination of membership may be made only after 50 weeks of active membership.
Any member requesting early termination or refund of unused wallet balance will be required to pay a termination fee as stated in these Terms & Conditions.
Refunds are limited strictly to unused wallet balances and not past membership fees already deducted.
Members are responsible for all fees associated with their chosen membership plan.
All payments must be made through official KP Support Services channels.
Payments are non-refundable except as provided in Section 8 above.
Members agree to use the platform only for lawful purposes and in line with community standards.
Misuse of the dashboard, spamming, or fraudulent activities will result in account suspension or termination.
All materials, branding, and resources shared on our platform remain the intellectual property of KP Support Services unless otherwise stated.
Members may not copy, distribute, or reproduce our content without permission.
We collect and store limited personal information (name, phone number, email).
Data is used only for membership management, communication, and service delivery.
Please refer to our Privacy Policy for full details.
KP Support Services provides branding, marketing, and membership support.
We do not guarantee specific business outcomes and will not be liable for indirect or consequential losses.
These Terms & Conditions are governed by the laws of the Federal Republic of Nigeria.
KP Support Services is not a bank, microfinance bank, cooperative, investment platform, or financial institution.
We do not offer loans, savings, deposits, or investment products.
We are a registered support services company, providing branding, marketing, and structured membership support to our community of members.
For questions regarding these Terms & Conditions, please contact us at:
📧 Support@kpayss.com.ng